Why Shop With Us?
We treat every customer with respect. We consider every transaction of critical importance.
We offer the industry's highest-quality products at the lowest-possible prices.
We back every product with a rock-solid satisfaction guarantee.
We have established buying power, which means we can buy products at prices far below our competition---and pass the savings along to you.
We ship most orders placed anywhere in 24 hours.
We offer the most complete product information and photo galleries available.
We give good custom service, each of our representatives is continually trained by the manufacturers of the products we sell. They can answer your questions instantly
We offer our customers frequent updates on new products arriving hourly at our warehouse.
We offered corporate and government customers instant bids, competitive prices and quick delivery.
About The Company
Pacific-Parts.com was established to serve the needs of electrical consumer electronics parts users, and today we are one of the industry's famous electrical parts product retailers. Our goal is to benefit all end-user customers by offering an unbeatable quality product at an unbeatable price. Our current services, low-cost and high-end quality product lines are attractive to all consumers. Our success has been built on a simple principle: take care of every customer like they were a member of our family. We've always invited intelligent, courteous men and women to staff our customer service center; to answer your questions, make recommendations and deliver solutions. We stock our web site with the latest products, the best deals---and plenty of information to help you decide for yourself. Just because we offer the industry's lowest prices doesn't mean we skimp on service. In fact, it is because we take care of our customers and you continue to support us with your business that we're able to use our buying power to get you the best deals. There are a lot of reasons to come to Pacific-Parts.com for your parts product needs. We've got selection-over 40,000 items in stock and ready to ship from our state-of-the-art warehouse facility.
Fast and Efficient Order Processing
Pacific-Parts.com prides itself on offering service unmatched by any of our competitors! Our Advanced Order Processing System at our headquarters provides our custom service staff with real-time product data including pricing, availability, and detailed product information. We have automated our order fulfillment process to the point where in-stock orders are filled and placed on our shipping platform within minutes of being entered!
Wholesale Price to Consumers
We offers to consumers a price that once was only available to large resellers and distributors. Wholesale price is now made available on purchase of single units. However, we offer corporate customers, government entities, resellers and customers from educational sectors volume discounts under certain specified purchase conditions.
We Know Our Products!
We're proud to have the most knowledgeable telephone sales staff in the industry. Training is the key. The bottom line is that when you call, you'll talk to people who can help you get through what can sometimes be a maze of technology. They make it seem easy. "Knowing what you sell is just the beginning. Sure, we can answer any question you may have about any item in our catalog but our goal is to make every customer feel at home. To be helpful and courteous. I've been working at TigerDirect.com for six years and I love it. I've met some great people. I have customers who call just me to say hello."
Knowledgeable Sales Professionals
There's a lot to know about today's technology-and how to get the most from it for your productivity and enjoyment. At Pacific-Parts.com we select the best and the brightest to answer your questions. Then we put them through rigorous training sessions. When you email and have a question, we have a helpful answer.
Our Web Site Makes Shopping Convenient
Our Web team sees to it that Pacific-Parts.com inventory of 50,000 in-stock products are on-line and available with just a couple of clicks. Most team members have come up through the ranks at Pacific-Parts.com, gaining invaluable experience and unique insight into our customers and how they want to be treated on the Internet.
The Best Internet Site
Our innovative internet site is updated daily and contains every product we carry. Lots of detailed descriptions, cross references, hotlinks, easy-to-use searches, and specials combine to provide you with useful information on a wide variety of products. We continue to strive to provide you with the latest, most accurate product information available anywhere! Plus, along with the product information we provide, you get direct hotlinks to the manufacturers' web sites. Pricing is updated daily to give you the biggest advantage of all... SAVINGS! And of course, our Internet site provides Secure, Worry-Free On-line Ordering.
The Best People
Pacific-Parts.com biggest asset is people. Our staff is dedicated to making your buying experience a productive one. From the moment you contact our custom service, you'll find we take an active interest in satisfying your needs. All of us are working to make sure you get more than just a product. We are proud of each and every member of our staff, because they make the difference. We want every customer to be a satisfied customer!
Contact UsEmail Address:
pacific-parts.com Phone Number:
(213) 306-6310Mail Address:
PO Box 515381
Los Angeles, CA 90051-6681